Assistant Sales Manager

StretchLab Hill Country • Boerne, TX

4d

About The Position

The Assistant Sales Manager is a high-energy, sales-driven professional who supports the Studio Manager in growing memberships, generating new business, managing leads, and delivering an exceptional client experience. The role supports sales and operational initiatives across assigned studios, helping drive revenue growth through proactive lead follow-up, client relationship management, local marketing, and community outreach. The ideal candidate is outgoing, organized, self-motivated, comfortable making sales calls, building relationships, managing multiple priorities, and contributing to a goal-oriented team. A passion for health, wellness, fitness, and helping people achieve their goals is highly valued.

The position supports sales, marketing, client experience, lead management, communication across multiple studios, and studio operations. Success means generating sales opportunities, promptly following up with leads, converting prospects into members, strengthening client relationships, supporting local marketing, and helping assigned studios achieve their business goals.

Requirements

• Must reside within a 20-mile radius of the assigned supporting studios.
• 1–2 years of experience in sales, telemarketing, customer service, call center operations, or a related field.
• Demonstrated ability to make outbound calls, follow up with leads, and work toward measurable sales and activity goals.
• Strong verbal and written communication skills, with the ability to build rapport and establish lasting client relationships.
• Comfort using CRM systems, lead management platforms, point-of-sale (POS) technology, and digital scheduling tools.
• Working knowledge of Canva, Microsoft Office, and Google Workspace for marketing, communication, and administrative tasks.
• Ability to manage multiple priorities while maintaining accurate records and timely follow-up.
• Positive attitude, professional demeanor, team-oriented mindset, and willingness to take initiative.
• Ability to work independently while collaborating with studio leadership and team members.
• Flexible availability for weekday and weekend shifts based on studio needs; must be flexible Monday–Friday from 8 AM–8 PM and weekends from 8 AM–5 PM.

Nice To Haves

• Passion for health, wellness, and fitness.
• Interest in helping people achieve their health and wellness goals.

Responsibilities

• Drive membership sales by converting leads, walk-ins, introductory sessions, and prospective clients into paying members.
• Conduct outbound follow-up calls, texts, and emails to prospective clients and existing members, and meet daily call activity, lead follow-up, appointment-setting, and sales goals.
• Maintain knowledge of membership packages, session options, pricing, promotions, and referral programs; identify opportunities to re-engage leads, retain members, and increase membership utilization.
• Support the Studio Manager in achieving revenue, membership, and conversion targets, and track lead activity, appointments, follow-up progress, and sales outcomes in the appropriate systems.
• Support the studio's social media presence and create brand-aligned promotional flyers, digital marketing materials, event announcements, and online sign-up forms.
• Coordinate email marketing campaigns, promotional communications, client engagement initiatives, grassroots marketing events, pop-ups, networking opportunities, and community partnerships.
• Build relationships with local businesses, fitness facilities, wellness providers, and community organizations; develop ideas to increase studio visibility, generate leads, drive foot traffic, and attract clients.
• Assist with open houses, promotional events, referral campaigns, and seasonal sales initiatives; monitor marketing effectiveness and communicate lead-generation opportunities to studio leadership.
• Educate prospective and existing clients about StretchLab services, assisted stretching, membership options, and the benefits of regular sessions.
• Provide a welcoming, professional, and personalized client experience; respond promptly to questions, concerns, and feedback by phone, email, text, and in person.
• Assist with client conflict resolution and identify ways to improve satisfaction, engagement, retention, and rebooking; support membership retention through proactive outreach and relationship building.
• Answer inbound calls and respond to inquiries for multiple assigned studios; complete daily outbound lead calls and follow-up communications within established response-time expectations.
• Maintain accurate lead notes, client records, follow-up tasks, and appointment details; communicate appointment changes, urgent concerns, and account matters through approved channels.
• Coordinate with Studio Managers and team members to maintain consistent communication and follow-through across locations; assist clients with scheduling, rebooking, membership questions, and routine account requests.
• Help identify and resolve gaps in lead follow-up, communication, and the sales process.
• Support the Studio Manager with daily sales initiatives, administrative tasks, and operational priorities.
• Assist with training, onboarding, and coaching sales staff on lead management, client communication, and sales processes as needed.
• Share successful sales techniques, outreach strategies, and marketing ideas; help maintain organized client records, promotional materials, and studio communication processes.
• Monitor outstanding follow-ups, help ensure sales opportunities are not missed, and perform additional sales and operational duties as assigned.

Benefits

• Hourly compensation plus sales commissions and performance-based bonuses.
• Opportunities for professional development and advancement within a growing fitness and wellness brand.
• A supportive, energetic, and health-focused team environment.
• Opportunity to make an impact on client wellness, studio growth, and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed