Assistant Sales Manager

StretchLab Hill Country • Kyle, TX

4d

About The Position

The Assistant Sales Manager is a high-energy, sales-driven professional who supports the Studio Manager in growing memberships, generating new business, managing leads, and delivering an exceptional client experience. The role supports sales and operational initiatives across assigned studios, helping drive revenue growth through proactive lead follow-up, client relationship management, local marketing, and community outreach. The ideal candidate is outgoing, organized, self-motivated, comfortable making sales calls, building relationships, managing multiple priorities, and contributing to a goal-oriented team. A passion for health, wellness, fitness, and helping people achieve their goals is valued.

The position combines membership sales, lead management, marketing and community outreach, client relationship management, and operational support. Success involves generating sales opportunities, timely follow-up, converting prospects into members, strengthening client relationships, supporting local marketing, and helping assigned studios meet business goals.

Requirements

• Must reside within a 20-mile radius of the assigned supporting studios.
• 1–2 years of experience in sales, telemarketing, customer service, call center operations, or a related field.
• Demonstrated ability to make outbound calls, follow up with leads, and work toward measurable sales and activity goals.
• Strong verbal and written communication skills, with the ability to build rapport and lasting client relationships.
• Comfort using CRM systems, lead management platforms, point-of-sale (POS) technology, and digital scheduling tools.
• Working knowledge of Canva, Microsoft Office, and Google Workspace for marketing, communication, and administrative tasks.
• Ability to manage multiple priorities while maintaining accurate records and timely follow-up.
• Positive attitude, professional demeanor, team-oriented mindset, and willingness to take initiative.
• Ability to work independently while collaborating with studio leadership and team members.
• Flexible availability for weekday and weekend shifts; preferred weekday coverage includes 9:00 a.m.–2:00 p.m. and 3:00–8:00 p.m., with weekend availability varying based on studio needs.

Nice To Haves

• Passion for health, wellness, and fitness, and an interest in helping people achieve their goals.

Responsibilities

• Drive membership sales by converting leads, walk-ins, introductory-session clients, and other prospective clients into paying members.
• Conduct outbound follow-up calls, texts, and emails to prospective clients and existing members, and meet established activity, appointment-setting, and sales goals.
• Maintain knowledge of membership packages, session options, pricing, promotions, and referral programs.
• Re-engage inactive leads, support member retention, increase membership utilization, and help the Studio Manager achieve studio targets.
• Track lead activity, follow-up progress, appointments, and sales outcomes in designated systems.
• Support the studio's social media presence and create brand-aligned promotional flyers, digital marketing materials, event announcements, and online sign-up forms.
• Coordinate email marketing, promotional communications, client engagement initiatives, and grassroots marketing events.
• Build relationships with local businesses, fitness facilities, wellness providers, and community organizations; support pop-ups, networking, and community partnerships.
• Develop and share ideas to increase visibility, generate leads, drive foot traffic, and attract clients; assist with open houses, referral campaigns, and seasonal promotions.
• Monitor marketing effectiveness and communicate lead-generation opportunities to studio leadership.
• Educate clients about StretchLab services, assisted stretching, membership options, and the benefits of regular sessions.
• Provide welcoming, professional, personalized client service; respond to questions, concerns, and feedback through phone, email, text, and in-person communication.
• Assist with client conflict resolution and identify ways to improve satisfaction, engagement, retention, and rebooking.
• Support retention through proactive outreach and relationship building, and help ensure consistent service across assigned studios.
• Answer inbound calls and respond to inquiries for multiple assigned studios as needed; respond to studio emails, texts, and new inquiries within expected response times.
• Maintain accurate lead notes, client records, follow-up tasks, and appointment details in designated systems.
• Communicate appointment changes, urgent client concerns, and account matters through approved team channels; coordinate with Studio Managers and team members across locations.
• Assist clients with scheduling, rebooking, membership questions, and routine account requests, and help identify gaps in lead follow-up and sales processes.
• Support the Studio Manager with sales initiatives, administrative tasks, and operational priorities.
• Assist with training, onboarding, and coaching sales staff on lead management, client communication, and sales processes as needed.
• Share effective sales techniques, outreach strategies, and marketing ideas; help maintain organized client records, promotional materials, and communication processes.
• Monitor outstanding follow-ups and perform additional sales and operational duties as assigned.

Benefits

• Hourly compensation plus sales commissions and performance-based bonuses.
• Opportunities for professional development and advancement within a growing fitness and wellness brand.
• A supportive, energetic, and health-focused team environment.
• Opportunity to make an impact on client wellness, studio growth, and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed