Sales Manager

Republic Services•Fort Collins, CO
•$104,800 - $144,100

About The Position

The Sales Manager plans, organizes, directs, and coordinates the sales function for an assigned division. The role executes sales strategies to maximize sales volume, achieve targeted profitable growth, and develop sales staff professionally. The Sales Manager leads sales and administrative personnel, supports customer acquisition and retention, and works with business-unit leadership on pricing and operating plans. The position also monitors market and competitive trends, customer needs, sales performance, and required reporting.

Requirements

  • High school diploma or GED.
  • At least 3 years of progressive sales experience, including peer leadership or supervision of other sales personnel.
  • Valid driver's license.
  • Professional presentation and confidence; assertive, with a high level of self-esteem.
  • Good time-management skills and the ability to complete assigned responsibilities efficiently.
  • Strong written and verbal communication skills, including the ability to communicate effectively with all levels of internal and external management.
  • Strong active-listening skills.
  • Ability to grasp concepts quickly, follow through, adhere to a work schedule, address challenges, and maintain a positive outlook.
  • Ability to identify information needed to clarify situations, seek information from appropriate sources, solve problems logically, and anticipate the implications of actions.
  • Self-motivation, pride in work, a strong work ethic, goal orientation, competitiveness, drive to win, and willingness to take appropriate risks.
  • Trustworthiness and ability to maintain confidentiality.
  • High energy, friendliness, engagement, persuasion skills, and a service orientation.
  • Ability to foster teamwork and enlist the support and participation of others.
  • Ability to innovate and support organizational change that enhances effectiveness.
  • Accountability for personal performance and ability to set clear expectations for team performance.

Responsibilities

  • Develop and implement business strategies and sales and marketing plans aligned with the business unit's overall operating plan.
  • Develop the sales forecast and maintain accountability for sales goals, key metrics, and budget achievement.
  • Direct sales and administrative staff, including hiring, training, coaching, and performance management; conduct weekly ride-alongs to train and coach sales personnel.
  • Assist with new customer solicitation, bid preparation, and customer retention strategies.
  • Meet regularly with sales personnel to review CRM sales funnels, customer retention and relationship activities, performance against goals, production, and training needs.
  • Contact assigned accounts proactively to identify customer needs, changing requirements, or potential issues and resolve them.
  • Participate with business-unit leadership in developing and implementing pricing strategies that meet company objectives.
  • Monitor market behavior and competitive trends to anticipate changing customer needs and proactively manage the customer base.
  • Maintain thorough knowledge of the company's services, lines of business, and pricing structures to support sales personnel.
  • Complete required sales reports thoroughly and on time.
  • Review Customer Service Agreements for terms, conditions, pricing, accuracy, and other requirements.
  • Perform other job-related duties as required.

Benefits

  • Comprehensive medical benefits coverage
  • Dental plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance
  • Accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • 401(k) plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)
  • Annual incentive plan target bonus of 25%
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