Account Manager, Hospital Sales, Chicago, IL
About The Position
Haemonetics is seeking an Account Manager, Hospital Sales, to manage a territory and achieve equipment and consumable sales goals, profitability, and account-management objectives for assigned product lines. The role develops account-level territory plans, forecasts sales, maintains existing business and contractual compliance, and partners with cross-functional colleagues—especially Clinical Specialists—to encourage adoption of Haemonetics technologies. It also resolves customer concerns and maintains account and pipeline information in the CRM. Travel may be up to 20%, depending on territory geography and need. The position targets new business, identifies customer needs and influencers, educates customers on products and industry trends, and builds clinical, economic, and technical champions. The Account Manager delivers sales presentations and product evaluations, coordinates hospital consensus meetings, prepares quotes and local contract agreements, and works to secure capital funding. Following a sale, the role manages product implementation from contract through go-live, coordinating installation, software integration, and laboratory equipment validation with Haemonetics resources; support may be virtual or onsite. The Account Manager also provides feedback and recommendations to Sales, Marketing, and R&D; consults with internal product development; collaborates with key opinion leaders; attends industry conventions and trade shows; and participates in ongoing training to stay informed about clinical procedures, relevant studies, and competitive developments. Applicants must be legally authorized to work in the United States. Haemonetics will not sponsor an employment visa for this position.
Requirements
- Must be legally authorized to work in the United States; employment visa sponsorship is not available.
- Ability to travel up to 20%, depending on territory geography and need.
Responsibilities
- Manage the assigned territory, sales goals for equipment and consumables, profitability, and accounts within assigned product lines.
- Develop and execute account-specific territory plans to increase revenue and secure new business.
- Provide accurate and timely quarterly sales forecasts.
- Partner with cross-functional colleagues, especially Clinical Specialists, to deliver and drive adoption of Haemonetics technologies.
- Maintain existing business, contractual compliance, and incremental business at accounts.
- Investigate and resolve customer concerns promptly and implement corrective actions.
- Keep account data, contacts, and pipeline opportunities current in the CRM.
- Target new business using analytical tools; identify key influencers and needs addressed by Haemonetics technologies.
- Educate customers about products, concepts, and industry trends, and develop clinical, economic, and technical champions.
- Deliver sales presentations and product evaluations, collect detailed data, and provide service to drive customer conversions.
- Arrange multidisciplinary hospital consensus meetings to gain stakeholder agreement on purchases.
- Prepare equipment and consumable quotes and create mutually beneficial local contract agreements.
- Build urgency and priority for Haemonetics technologies and secure hospital or departmental capital funding.
- Manage and plan product implementation from contract through go-live, coordinating installation, software integration, laboratory equipment validation, and appropriate implementation resources; provide virtual and onsite support as needed.
- Consult internal product development on new products and services.
- Collaborate with key opinion leaders and provide a network to thought leaders.
- Attend industry conventions and trade shows.
- Provide customer and competitive feedback to Sales, Marketing, and R&D, including recommendations on product enhancements and developments.
- Provide data and recommendations to Sales, Marketing, and R&D requiring stakeholder input.
- Attend ongoing virtual and in-person training and stay informed about clinical procedures, relevant clinical studies, and competitive innovations.
Benefits
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Hourly employees accrue three to five weeks of vacation annually, based on tenure
- Up to 64 hours of paid sick time accrued annually
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
- Sales incentive (commission) eligibility under applicable plan terms
- Potential eligibility for the Company's long-term incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
