Sales Engineer Jobs

About The Position

Requirements

• 1–3+ years of experience in application engineering, technical sales, product support, conveyor systems, or industrial manufacturing.
• Strong computer skills, including Microsoft Office.
• Strong project management, organization, attention to detail, and time-management skills, with the ability to manage multiple technical requests and customer projects.
• Strong presentation and communication skills, including the ability to confidently communicate technical recommendations to internal teams and external customers.
• Customer-focused approach, strong follow-through, and personal accountability.
• Ability to work independently and recognize when to escalate complex technical issues.
• Willingness to travel up to 40% for customer site visits, on-site troubleshooting, training, and technical project support.

Nice To Haves

• Bachelor of Science degree in Engineering or a related technical field.
• Proficiency in SolidWorks or other CAD software.
• Experience with Salesforce (SFDC) or similar case-management systems.
• Spanish proficiency for supporting the broader Americas region.

Responsibilities

• Provide technical and application support across the Conveyor Belting portfolio for Sales, Customer Service, distributors, OEMs, and end users.
• Partner with customers, Sales, and Engineering to assess equipment needs, including new conveyor layouts and retrofits of existing systems.
• Recommend conveyor belting solutions based on application requirements, operating conditions, customer needs, and opportunities to improve performance or reduce operating costs.
• Demonstrate how recommended solutions meet customer requirements and differ from competing products.
• Support strategic customer projects and competitive conversions through technical review, product recommendations, application validation, and field support.
• Participate in customer site visits, conveyor surveys, product trials, installations, and on-site troubleshooting.
• Respond to customer inquiries and application requests with timely follow-up and clear recommendations.
• Troubleshoot conveyor and belt performance issues, considering product selection, conveyor design, installation, operating conditions, and maintenance.
• Develop or modify product specifications, drawings, and technical recommendations to meet customer application requirements.
• Prepare and deliver technical presentations and product or application training for internal teams, distributors, customers, and prospects.
• Identify opportunities to recommend improved materials, products, or conveyor solutions that can increase performance, reduce cost, or improve customer productivity.
• Partner with the Engineering Manager on complex applications, technical escalations, and high-priority customer issues.
• Support customer quality and product-performance investigations with application information, field observations, troubleshooting, and technical input into root-cause analysis.
• Collaborate with Product Management, R&D, Design Engineering, Operations, and global technical teams to evaluate customer requirements and determine whether products or solutions should be modified or developed.
• Support R&D and new product development through field knowledge, application requirements, testing, and customer validation.
• Work with Regional Segment Specialists and PMMs to support key market, customer, and growth initiatives.
• Participate in regional and global technical and application knowledge sharing, bringing relevant best practices back to the Americas commercial organization.
• Provide field feedback on recurring application challenges, product performance, competitive solutions, and technical needs.
• Support new product introductions through application validation, customer trials, technical documentation, and training.
• Document technical requests, recommendations, and project activity using established systems and processes.