Technical Sales Support Engineer

Milacron Talent Acquisition•Batavia, OH
•Onsite

About The Position

Milacron is seeking a Technical Sales Support Engineer (listed in the posting as LPIM Sales -Technical Support Specialist) to join its team in Batavia, Ohio. The position supports the LPIM sales process end to end, including applications engineering, proposal development, and cross-functional coordination for new machine sales and aftermarket opportunities. The role develops customer proposals and presentations, including CAD layouts for work cells and system concepts, and coordinates with engineering, production, service, and suppliers to support projects through startup. It also assists with aftermarket requests and works with internal teams on training, customer needs, and ongoing account success.

Requirements

  • Bachelor’s degree in Engineering or Plastics Technology.
  • 2–3 years of experience in a technical or sales support role involving customer interaction.
  • Background in plastics processing, injection molding, or related machinery.
  • Experience with CAD tools and ability to support layout and design concepts.
  • Strong communication and cross-functional collaboration skills.

Nice To Haves

  • Plastics-focused degree, such as programs at Ferris State, Penn State Erie, or Shawnee State.
  • Exposure to turnkey systems, automation, or auxiliary equipment.
  • Interest in both technical engineering work and commercial or sales activities.
  • Experience supporting proposals, applications engineering, or system-level solutions.

Responsibilities

  • Support full sales-cycle activities, including application reviews, proposal preparation, and post-sale customer support.
  • Develop customer proposals and presentations, including CAD layouts for work cells and system concepts.
  • Coordinate with engineering, production, service, and suppliers to support projects through startup.
  • Assist with aftermarket requests, including parts, retrofits, and upgrades.
  • Partner with internal teams to support training, customer needs, and ongoing account success.
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