Enterprise Sales Engineer - Majors, Public Sector

Sierra•Atlanta, GA

10h•$280,000 - $290,000•Onsite

About The Position

Sierra is hiring an Enterprise Sales Engineer to support its Majors, Public Sector team. Sierra is a customer-facing AI agent platform and recently received FedRAMP High certification, enabling it to serve partners in the US public sector. The team is building its founding public sector group to help government agencies improve interactions with citizens and support public servants’ missions. The company describes itself as explicitly nonpartisan. The role partners closely with Sales to win and grow enterprise customers. It owns the end-to-end technical pre-sales process, from discovery and use-case scoping through solution design, demonstrations, technical and architecture reviews, and serving as a trusted technical expert throughout the sales cycle. The engineer builds tailored working agents quickly, engages stakeholders across customer experience, IT, security, procurement, and executive teams, and remains involved after the sale through handoff, launch, and account expansion. The position also includes mentoring newer sales engineers, creating reusable assets, and developing expertise in the industry and its sales motions. Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. The company says its benefits are available to full-time employees and may vary by region and policy.

Requirements

At least 4 years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales; the posting specifies 4–6+ years.
Experience leading sales processes with large enterprise customers, including deals ranging from $500,000 to $1 million.
Experience building and presenting demos and working with customers or clients in a go-to-market function.
Experience building relationships with prospects, including executives and technical leaders.
Ability to connect customers’ business problems to Sierra’s solutions and explain them to technical and non-technical audiences.
Ability to use AI tools efficiently in technical sales work, including discovery preparation, solution design, demo and prototype building, and technical proposals; responsibility for the accuracy of customer-facing work remains with the employee.
Experience growing accounts beyond the initial sale.
Bachelor’s degree or above, or equivalent professional experience.

Nice To Haves

Bachelor’s degree in Computer Science or a related field.
Experience translating code, technical logic, and user requirements into product and engineering requirements.
Experience selling a technical AI product.

Responsibilities

Partner with Sales counterparts to help win deals and grow customers.
Develop tailored, working agents quickly, from initial discovery, for prospects and existing customers.
Work with stakeholders involved in customer decisions, including CX, IT, security, procurement, and executive sponsors.
Own the end-to-end technical pre-sales process, including scoping use cases, articulating business value, designing and demonstrating the platform, leading technical and architecture reviews, and serving as a trusted technical expert throughout the sales cycle.
Mentor newer sales engineers and contribute reusable assets for the industry or team.
Support accounts after the sale through the Agent Development handoff, launch, and expansion into new use cases.
Build deep knowledge of the industry, its patterns, and effective sales motions.

Benefits

Flexible (unlimited) paid time off.
Medical, dental, and vision benefits for employees and their families.
Life insurance and disability benefits.
Retirement plan, dependent on country of employment.
Parental leave.
Fertility and family-building benefits through Carrot.
Lunch, snacks, and coffee.
Discretionary benefit stipend.
Free alphorn lessons.
Eligible full-time employees can participate in Sierra’s equity plans, subject to applicable plans and policies.