Sales Engineer - Public Sector
About The Position
Plaid is hiring its first dedicated Sales Engineer for Regulated Industries. The role partners with Enterprise Account Executives as the technical lead and builds the sales engineering function across Public Sector, Education, Healthcare and Life Sciences, and Utilities. The Sales Engineer helps customers and ecosystem partners apply Plaid solutions to real-world workflows involving payments, identity, fraud, onboarding, and income verification. The role also works across teams to establish playbooks and go-to-market motions for these markets. Sales Engineering at Plaid combines deep product expertise with a customer-focused approach, advising customers throughout the pre-sales process and helping them realize business value. This position contributes to vertical strategy, supports partner integrations and adoption, and collaborates with Sales, Product, Partnerships, Marketing, Implementation, and the broader Sales Engineering team.
Requirements
- At least 7 years of customer-facing experience in technical selling, solutions engineering, or enterprise consulting.
- At least 3 years supporting one or more regulated industries, including Public Sector, Healthcare, Education, Utilities, or similarly regulated environments.
- Experience leading complex technical evaluations and partnering strategically with Account Executives across multistakeholder pursuits.
- Hands-on knowledge of APIs and web/mobile architecture, with the ability to build demonstrations, solution diagrams, and integration guidance.
- Strong discovery, communication, and customer empathy, with the ability to connect technical choices to business outcomes.
- Ability to learn new sectors, navigate ambiguity, and validate product-market fit.
- Sound judgment when working with Product, Partnerships, Legal, Compliance, Privacy, Security, and commercial stakeholders.
- Ability to build reusable technical assets and support partner-led integrations and adoption.
- Willingness and ability to travel up to 25% of the time.
Nice To Haves
- Experience in fintech/payments, identity, fraud, or income verification.
- Familiarity with public-sector procurement, systems integrators, or healthcare platforms such as RCM and EHR systems.
Responsibilities
- Serve as lead technical advisor from discovery through solution design, evaluation, technical win, and post-sale handoff.
- Partner with Account Executives to connect technical capabilities to business value across regulated industries.
- Lead discovery, demonstrations, architecture design, and RFIs/RFPs for payments, account verification, onboarding, income, and fraud workflows.
- Run hands-on API pilots and proofs of concept, defining success criteria, diagnosing gaps, and guiding integration tradeoffs.
- Surface product, privacy, security, and compliance requirements early and coordinate appropriate specialist reviews.
- Build reusable solution guides, reference architectures, and enablement to support partner integrations and downstream adoption.
- Shape vertical strategy and provide product feedback in collaboration with Sales, Product, Partnerships, and Marketing.
- Partner with Implementation and the broader Sales Engineering team on successful handoffs, adoption, and shared best practices.
Benefits
- Comprehensive benefit plan, including medical, dental, vision, and 401(k).
- Additional compensation in the form of equity and/or commission, dependent on the position offered.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
