Enterprise Sales Engineer - Strategic

Sierra•Atlanta, GA

8h•$305,000 - $315,000•Onsite

About The Position

Sierra is hiring an Enterprise Sales Engineer to support strategic customer accounts and lead the technical pre-sales process. The role requires developing a deep understanding of customers’ businesses, scoping use cases, communicating business value, designing and demonstrating Sierra’s platform, and leading technical and architecture reviews. The Sales Engineer serves as a trusted technical expert throughout the sales cycle and coordinates contributions from Agent Development, Product, Security, Legal, and company leaders. The role continues beyond the initial sale, supporting the Agent Development handoff, customer launch, and expansion into new use cases. It also helps raise the bar for the Sales Engineering team by mentoring colleagues, setting standards for demos and pilots, and developing playbooks for strategic deals and go-to-market processes. The person in this role shares insights from major accounts with Product leadership to inform the roadmap. Sierra is primarily an in-person company based in San Francisco, with offices across North America, Europe, and Asia. The company describes its culture through the values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. Benefits and policies may vary by region and are subject to change.

Requirements

At least 7 years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
Experience leading sales processes with strategic customers and consistently handling deal sizes of $1 million or more.
Experience building and presenting demos and working with customers or clients in a go-to-market function.
Strong relationship-building skills with prospect stakeholders, including C-suite executives and technical leaders.
Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams.
Ability to use AI tools efficiently in technical sales work, including discovery preparation, solution design, demo and prototype building, and technical proposals; accountable for the accuracy of customer-facing work, including work produced with AI assistance.
Experience growing accounts beyond the initial sale and defining customer roadmaps to facilitate growth.
Bachelor’s degree or above, or equivalent professional experience.

Nice To Haves

Bachelor’s degree in Computer Science or a related field.
Experience translating code, technical logic, and user requirements into product and engineering requirements.
Experience selling a technical AI product.

Responsibilities

Develop a deep understanding of a small number of strategic customers and their businesses.
Own the end-to-end technical pre-sales process, including scoping use cases, articulating business value, designing and demonstrating the platform, and leading technical and architecture reviews.
Serve as the trusted technical expert throughout the sales cycle.
Determine when to involve Agent Development, Product, Security, Legal, and Sierra leaders, and coordinate their contributions toward shared goals.
Mentor other Sales Engineers, set standards for demos and pilots, and create playbooks for strategic deals and go-to-market processes.
Support accounts after the sale through the Agent Development handoff, launch, and expansion into new use cases.
Share insights from major accounts with Product leadership and inform the product roadmap.

Benefits

Flexible (unlimited) paid time off.
Medical, dental, and vision benefits for employees and their families.
Life insurance and disability benefits.
Retirement plan dependent on country of employment.
Parental leave.
Fertility and family-building benefits through Carrot.
Lunch, snacks, and coffee.
Discretionary benefit stipend.
Free alphorn lessons.
Eligible full-time employees can participate in Sierra’s equity plans, subject to applicable plan terms and policies.