Strategic Solutions Engineer, Enterprise (Boston)

ClickUp • Boston, MA

1d • $175,000 - $225,000 • Hybrid

About The Position

ClickUp is hiring a Strategic Solutions Engineer to partner with its Sales and Success organizations in winning new customers, expanding existing accounts, and accelerating revenue growth. The role calls for a strategic thinker and skilled presenter with the technical aptitude to address customer challenges. The engineer works with managers to coordinate team needs, operates independently with limited supervision, and manages priorities and deadlines in a fast-paced, collaborative environment.

This hybrid role is based in Boston, Massachusetts, and supports customers across the Northeast. It requires periodic in-person availability for customer meetings, enterprise deal support, and team working sessions in the Boston market, including occasional coworking days with peers. Travel of up to 50% is required.

Requirements

• At least 6 years of experience in a customer-facing technology role; pre-sales experience is preferred, though equivalent consulting, implementation, or sales enablement experience may qualify.
• At least 2 years of demonstrable success working with commercial or enterprise clients.
• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decision-making, and cross-app integrations for enterprise productivity.
• Understanding of application deployment processes that support cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills, including the ability to influence technical and executive audiences toward desired outcomes.
• Creative problem-solving skills, eagerness to learn new technologies, and sufficient technical background to assist with lightweight custom solutions.
• Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
• Hands-on experience with AI and large language models (LLMs), integration platforms, web services, and APIs.
• Ability to travel up to 50%.
• Availability for periodic in-person customer meetings, enterprise deal support, and team working sessions in the Boston market.

Nice To Haves

• Pre-sales experience.
• Experience with integration platforms such as Unito, Workato, Zapier, and Integromat.

Responsibilities

• Partner with Sales and Success to deliver technical presentations about ClickUp products and integrations to prospective and current clients.
• Design, develop, deploy, and manage customer-specific proof-of-value projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of requests for proposals (RFPs).
• Stay current on feature releases and maintain updated sales demo spaces.
• Work with managers to understand and coordinate team needs.
• Support customers across the Northeast.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed