Solutions Engineer - Enterprise

SHI International Corp. • US - TX - Home Office, TX

3d • $160,000 - $260,000 • Remote

About The Position

The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. The role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services.

This is a remote position. The employee is required to reside in the surrounding Houston, Texas area to support business needs as determined by SHI management. The role may require travel to SHI, partner, and customer events.

Requirements

• Completed bachelor’s degree or relevant work experience.
• 3–5 years of experience in a similar role.
• Intermediate experience working in complex data center sales opportunities.
• Intermediate ability to design data center infrastructure involving hybrid cloud, hyperconverged infrastructure, software-defined data centers, infrastructure/platform as a service, automation, containerization, and data center management platforms.
• Intermediate knowledge of virtualization technologies, hypervisors, server virtualization, software-defined data centers, containerization, and automation.
• Intermediate ability to communicate and sell complex technical products or services by understanding customer needs, articulating value, and providing technical expertise in the sales process.
• Intermediate expertise in mainstream technologies including Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, and Nutanix.
• Intermediate experience with disaster recovery, business continuity, and high-availability solutions, including backup/recovery, data protection, mirroring, active/standby, active/active, and clustering.
• Ability to travel to SHI, partner, and customer events.

Nice To Haves

• Advanced certification in one or more mainstream technologies, such as Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, or Nutanix.

Responsibilities

• Collaborate with account teams to evaluate customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions aligned with customers’ business objectives, needs, and budgets.
• Build and maintain technical relationships with OEMs and strategic partners, staying current on product information.
• Provide product training and technical education to sales teams and customers.
• Act as a trusted IT advisor to customers in partnership with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services.
• Engage with client contacts at multiple levels, including CIOs, IT Directors, and CTOs, to support comprehensive account management.
• Educate and develop sales teams on technical selling, products, services, and technology trends.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Flexible spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level