Strategic Solutions Engineer, Enterprise (Chicago)
About The Position
ClickUp is seeking a Strategic Solutions Engineer to act as a technical partner to its Sales and Success organizations. The role supports acquiring new customers, expanding existing accounts, and accelerating revenue growth. The successful candidate will be a strategic thinker and skilled presenter with the technical aptitude to address customer challenges. The role involves close coordination with managers, independent work with little supervision, and collaboration in a fast-paced environment while managing priorities and deadlines. This is a hybrid role based in Chicago, Illinois, supporting customers across the Northeast. The company strongly prefers candidates within reasonable travel distance of Chicago. Periodic in-person availability is required for customer onsite meetings, enterprise deal support, and team working sessions in the Midwest market, including occasional coworking days with peers. Travel of up to 50% is required.
Requirements
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations for enterprise productivity.
- At least 6 years in a customer-facing technology role; pre-sales experience is preferred, though equivalent consulting, implementation, or sales enablement experience may qualify.
- At least 2 years of demonstrated success working with commercial or enterprise clients.
- Understanding of application deployment processes that support cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills, including the ability to influence technical and executive audiences toward desired outcomes.
- Creative problem-solving skills, eagerness to learn new technologies, and sufficient technical background to assist with lightweight custom solutions.
- Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
- Hands-on experience with AI and LLMs, integration platforms (Unito, Workato, Zapier, or Integromat), web services, and APIs.
- Availability for up to 50% travel.
- Ability to work independently with little supervision and collaborate in a fast-paced environment while prioritizing tasks and meeting deadlines.
Nice To Haves
- Pre-sales experience.
- Reasonable travel distance from Chicago.
Responsibilities
- Partner with Sales and Success to deliver technical presentations explaining ClickUp products and integrations to prospective and current clients.
- Design, develop, deploy, and manage customer-specific proof-of-value projects.
- Build custom reports and dynamic dashboards for prospective clients’ management teams.
- Assist with the functional and technical elements of requests for proposals (RFPs).
- Stay current on feature releases and maintain updated sales demo spaces.
- Coordinate with managers to understand and address team needs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
