Sales Engineer

Caterpillar•Irving, TX

17d•Onsite

About The Position

Caterpillar’s Electric Power Division (EPD) is seeking a Sales Engineer to support go-to-market initiatives and sales execution as a subject matter expert for assigned products and services. EPD provides integrated solutions, parts, and services for commercial and industrial electric power customers, supporting applications such as backup power for hospitals, emergency power during natural disasters, and critical infrastructure for data centers and municipalities. The Sales Engineer supports territory managers with technical product information, answers technical questions, and reviews technical specifications in bid documents. The role provides expertise on product applications, features, and generator-set operations, and serves as a subject matter expert during critical customer visits. The position also delivers product and applied-technology training to customers and company and dealer sales personnel, including training focused on job efficiency and safety. The position is based in an office in Irving, Seguin, or Houston, Texas; Lafayette, Indiana; Griffin or Alpharetta, Georgia; or Peoria or Mossville, Illinois. It requires working in the office five days per week and travel of up to 25%. Domestic relocation assistance and visa sponsorship are not offered.

Requirements

Electrical or Mechanical Engineering degree.
Ability to develop and provide solutions to significant technical challenges.
Technical competence to resolve routine functional challenges and address technical issues using current procedures and technologies.
Ability to keep technical and procedural knowledge current and apply applicable technical and project standards.
Ability to understand customer needs and satisfaction and create customized customer solutions.
Knowledge of major products and services and how to apply them in diverse situations.
Effective oral and written communication skills, including the ability to present information and avoid unnecessary technical jargon.
Ability to establish and maintain working relationships with clients, vendors, and peers and respond effectively to client requests.
Knowledge of value-selling principles and the ability to quantify and document customer benefits.
Ability to work in the office five days per week.
Willingness to travel up to 25%.

Nice To Haves

Electrical Engineering degree is preferred.
Experience in generator design, applications, field service, or customer support.

Responsibilities

Support territory managers in day-to-day business with technical product information.
Answer technical questions about products and services.
Review technical specifications from bid documents.
Provide expertise on product applications, features, and generator-set operations.
Serve as a subject matter expert during critical customer visits.
Provide product application expertise at the point of sale.
Deliver product training, including applied technology, job efficiency, and safety, to customers and company and dealer sales personnel.
Research customer needs and expectations, communicate with customers, and act on satisfaction feedback.
Explain product and service features, delivery alternatives, updates, costs, and pricing.
Use value-selling techniques to communicate customer-specific costs, benefits, and value.