Sales Engineer

Asana • Chicago, IL

12d • Hybrid

About The Position

The AMER Solutions Org drives customer acquisition and revenue growth through strategic sales and Asana platform expertise. As a Solutions Engineer (L3), you will help prospective customers understand Asana’s value by leading discovery, aligning product capabilities with customer outcomes, and guiding stakeholders through ROI-focused conversations. You will deliver tailored product demonstrations and serve as a technical partner to Sales, applying SaaS evaluation knowledge and coordinating cross-functionally to help opportunities progress toward close.

This role is based in Asana’s Chicago office and follows an office-centric hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday. Most employees may work from home on Wednesdays; Friday arrangements depend on the work and partner teams. The recruiter will provide details about the in-office requirements.

Requirements

• At least 2 years of professional customer-facing experience in SaaS; experience in SDR, Customer Success, Implementation, or Consulting roles is welcome.
• Strong consultative and interpersonal skills, including the ability to build trust, listen actively, and uncover underlying business challenges.
• Analytical and quantitative problem-solving skills, including translating customer requirements into structured, demonstrable software solutions.
• Clear communication and storytelling skills, including explaining data and technology workflows to audiences with varied backgrounds.
• Ability to collaborate and coordinate effectively with internal teams such as Sales, Customer Success, and Marketing.
• Curiosity about AI tools and emerging technologies, and willingness to learn and use them to enhance productivity, collaboration, or decision-making.

Responsibilities

• Partner with Sales, Customer Success, Professional Services, and channel partners to gather information and build tailored in-product solutions addressing customer pain points.
• Lead discovery conversations and advise prospective customers by connecting Asana’s capabilities to business outcomes and ROI.
• Design and deliver engaging, customer-specific product demonstrations for diverse audiences.
• Develop repeatable, high-impact workflows in Asana that can be reused across the broader customer base.
• Capture engagement metrics and data insights to inform leadership about global business impact.

Benefits

• Mental health, wellness, and fitness benefits.
• Career coaching and support.
• Inclusive family-building benefits.
• Long-term savings or retirement plans.
• In-office culinary options catering to dietary preferences.
• Compensation package may include equity and sales incentive pay for most sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed