Retail Sales Associate
EZCORP • Portland, OR2d • Onsite
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Retail Sales Associate
EZCORP•Portland, OR
•Onsite
About The Position
The Retail Sales Associate / Retail Customer Service (Pawnbroker) serves customers in a fast-paced retail store environment, helping with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. The role provides a friendly, courteous, and respectful customer experience. New hires begin as trainees in a five-week paid training program; completing it results in a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue through a Pawnbroker Certification Program for an additional $1 per hour and may pursue Lead Pawnbroker and Assistant Manager opportunities. The Assistant Manager path includes a six-month training program.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and provide excellent customer service in person and by phone.
- Interact with customers to assist with sales and pawn transactions.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only health insurance with the BlueCross BlueShield EPO Plan.
- Competitive wages based on experience.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program.
- Career development and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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