Sales Associate, Galleria at University Square

KnitWell Group•Rochester, MN

2d•Onsite

About The Position

Talbots is hiring a Sales Associate to provide customers with an exceptional and meaningful service experience while promoting products and building relationships with the brand. The associate supports store business and management, uses fashion and product knowledge to style customers, and contributes to sales, service, and operational goals. This is a regular part-time position at the Galleria at University Square in Rochester, Minnesota, with an expected availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

Demonstrate selling competence and styling expertise, with a love of fashion.
Be driven to create, build, and cultivate relationships.
Have ambition and passion for achieving individual and team goals, and thrive in a team environment.
Demonstrate excellent verbal communication skills and a high level of integrity.
Have the technological competency to navigate a computer, iPad, and handheld system.
Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
Work cooperatively in a diverse work environment.
Be comfortable climbing ladders, moving regularly, and standing for extended periods.
Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Have availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time and manage simultaneous tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customers' needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.