Retail Sales Associate, University Square - Part Time

Macy's•University Heights, IA
•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and inspire customer loyalty. You also help maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and provide a sincere, helpful checkout experience. Teamwork, continuous improvement, and achieving individual and store results are also part of the role. This is a part-time position, typically scheduled for 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Provide genuine hospitality and personalized recommendations to customers.
  • Engage customers, build relationships, and drive sales performance toward daily goals.
  • Learn about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits and ensure customers have what they need.
  • Support colleagues through honest, caring collaboration.
  • Use register and handheld equipment to process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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