About The Position

As a Retail Selling Colleague at Macy’s Bellevue Square, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The role includes customer engagement and selling on the sales floor and in fitting rooms, and is not limited to cashier duties. You help maintain a clean, organized, inviting, and shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You stay informed about sales goals, new arrivals, top-selling products, trends, and promotions, and collaborate with colleagues to deliver individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customers’ needs and provide personalized recommendations, product information, and connections to products and services.
  • Use customer engagement and smart selling behaviors to achieve sales goals and targets.
  • Share the benefits of the Macy’s Loyalty program, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Collaborate with and support colleagues to serve customers and achieve individual and store results.
  • Use handheld equipment and cash registers to process transactions when needed.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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