Retail Fragrances Sales Support Associate - Dior, Bellevue Square - Part Time

Macy's•Bellevue, WA

2d•Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributes to the success of the department. The role also includes fulfillment and other duties as necessary. Colleagues help meet the needs of both digital and in-store customers, support fragrance inventory and presentation, and participate in product training and sales events. The position is part-time, with schedules dependent on business needs and colleague availability; part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to lift at least 50 pounds; stand for at least two consecutive hours; and lift, move, reach, stoop, kneel, crouch, and climb ladders.
Color vision.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide exceptional customer service across the store and support digital and physical customers through appropriate partnerships.
Explain and demonstrate fragrances through actual application or card application.
Partner with the Fragrance Counter Manager or CSX Manager on inventory and other inaccuracies.
Attend product training classes and seminars.
Maintain proper presentation, organization, storage, and replenishment of stock.
Participate in pre-selling and sales-driving events to maximize sales.
Process new receipts, damages, testers, and return to vendors (RTVs) in a timely manner.
Keep the work area free from hazards and work safely.
Follow Asset Protection, inventory control, compliance, and shortage programs and procedures.
Comply with hygiene standards.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Maintain dependable attendance and punctuality.
Perform fulfillment and other duties as necessary.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice