About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space and support the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, and assisting with transactions. This role combines customer service and sales support, anticipating team needs and keeping the department ready for customers during the busy seasonal period. Colleagues help prepare the sales floor, stay informed about sales goals, new arrivals, popular items, trends, and promotions, and engage customers with friendly, personal service. They maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing selected merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and customer-ready fragrance department.
  • Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues and work toward sales goals and store results.
  • Assist with transactions and use register and handheld equipment as needed.

Benefits

  • Competitive pay and benefits.
  • Health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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