About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales goals, and inspire customer loyalty. The role is focused on selling and customer engagement rather than simply operating a cash register. You also help maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. The position emphasizes teamwork, care, collaboration, continuous improvement, and achieving individual and store results. This is a part-time position at Macy’s Bellevue Square. Part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Interest in meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start a new venture and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs.
  • Recommend appropriate products and services using product knowledge and current information about trends, promotions, new arrivals, and top-selling items.
  • Meet sales goals through customer engagement and effective selling behaviors.
  • Build customer relationships, share loyalty program benefits, and help create customer loyalty.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Provide customers with a sincere, helpful close to their shopping experience.
  • Collaborate with colleagues and contribute to individual and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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