Retail Sales Associate, University Square - Part Time

Macy's • University Heights, OH

1d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You use product knowledge and a personal approach on the sales floor and in fitting rooms to build trust, meet sales goals, and inspire customer loyalty.

You help maintain a clean, organized, inviting, and shoppable store, including recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You stay informed about sales goals, new arrivals, top-selling items, trends, and promotions. You also share loyalty-program benefits and provide customers with a sincere, helpful close to their shopping experience.

The role requires collaboration, dependable attendance, and flexible availability. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Weekend shifts are part of all schedules.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personal conversations to understand their needs and build customer relationships.
• Offer personalized product and service recommendations using product knowledge.
• Work toward daily sales goals through customer engagement and smart selling behaviors.
• Share information about new arrivals, top-selling items, trends, promotions, and loyalty-program benefits.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Provide helpful, courteous service through the end of each customer interaction, including thanking customers.
• Collaborate with colleagues and support one another to serve customers and achieve individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed