Retail Sales Associate, Orland Square - Part Time

Macy's•Orland Park, IL

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine sales results with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role includes engaging with customers on the sales floor and in fitting rooms, sharing product knowledge, and supporting a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, recover sales-floor and fitting-room areas, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role also involves collaborating with teammates, improving performance, and contributing to individual and store results. This is a part-time position at the Orland Square location. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Motivation to meet daily sales goals and enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and recommend appropriate products and services.
Use product knowledge and smart selling behaviors to achieve daily sales goals and build customer loyalty.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and contribute to individual and store results.
Use handheld equipment and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice