Retail Sales Specialist - Polo, Orland Square - Full Time

Macy's • Orland Park, IL

11d • $16 - $22

About The Position

The Vendor Paid Specialist is an exceptional colleague affiliated with a specific brand vendor. The specialist uses vendor product knowledge and strong selling skills to drive brand revenue, create an enhanced shopping experience, deliver exceptional service, and prioritize customers. The role advocates for customers and communicates customer opportunities to store leadership and vendor representatives.

Requirements

• At least 1 year of previous merchandising or retail experience.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
• Self-starter.
• Ability to work independently and as part of a team.
• Good time-management skills.
• Ability to follow through on projects in a timely manner.
• Comfort with computers and frequent use of RF equipment.
• Flexible scheduling and availability to work retail hours, potentially including days, evenings, weekends, and holidays.
• High school diploma or equivalent candidates are encouraged to apply.

Responsibilities

• Deliver a memorable customer experience and ensure the customer is always the priority.
• Drive vendor sales by consistently demonstrating exceptional selling skills.
• Partner with the Customer Experience Manager to identify business-driving opportunities and increase top-line sales.
• Use product knowledge to educate and assist customers in making the best choice.
• Convert customers into clients.
• Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop.
• Ensure shortage-prevention initiatives are executed.
• Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
• Maintain regular, dependable attendance and punctuality.
• Foster acceptance and respect to strengthen relationships and create authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED