Commission Sales - Accessories - Galleria at Roseville

Nordstrom•Roseville, CA

About The Position

At Nordstrom, Commission Sales employees contribute to the company's service culture and reputation by providing excellent customer service, working as effective teammates, and meeting sales goals. This is a professional sales role with commission earning potential. The role focuses on helping customers feel good and look their best by recommending jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that fit their style and needs. Salespeople share knowledge of product features, materials, craftsmanship, and brand differences. The position requires customer relationship-building, personalized style advice, product knowledge, and use of digital selling tools. Employees maintain a customer-ready department and work collaboratively to support a positive and productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of the Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.