Seasonal Sales Associate - Galleria at Roseville

POP MART • Roseville, CA

1d • Onsite

About The Position

POP MART is seeking a Seasonal Sales Associate for its retail team in Roseville, California. The role supports increased business during the holiday shopping period and is expected to conclude at the end of the designated seasonal period, though the end date may change based on business needs. Continued employment may be considered based on business needs, individual performance, and available positions, but is not guaranteed.

The Seasonal Sales Associate serves as a brand ambassador, creating memorable shopping experiences and helping customers discover POP MART characters and collectibles. The role supports customer service, sales goals, daily store operations, merchandising, inventory handling, and a clean, engaging shopping environment, particularly during peak holiday periods. The position is temporary, seasonal, non-exempt, and eligible for overtime under applicable law. The fixed hourly rate is $16.90.

The role involves working on the sales floor, in the stockroom, and in receiving areas. Physical activities include lifting or moving merchandise up to 50 pounds; standing and walking for 6–8 hours per shift; bending, kneeling, squatting, reaching overhead, and safely using ladders or step stools; and performing repetitive stocking, unpacking, pricing, and inventory organization tasks.

Requirements

• Must be at least 18 years of age.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills, including the ability to engage customers from diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, point-of-sale systems, and retail operating procedures.
• Strong organizational skills and attention to detail.
• Flexible availability for mornings, evenings, weekends, holidays, and peak shopping periods, based on store scheduling needs.
• Ability to perform essential job responsibilities with or without reasonable accommodation.
• Ability to frequently lift, carry, push, or move merchandise weighing up to 50 pounds.
• Ability to stand and walk for extended periods, typically 6–8 hours per shift.
• Ability to frequently bend, kneel, squat, reach overhead, and safely use ladders or step stools.
• Ability to perform repetitive stocking, shipment unpacking, product pricing, and inventory organization tasks.

Nice To Haves

• Previous experience in retail, hospitality, entertainment, or another customer-facing environment.
• High school diploma or equivalent.
• Passion for designer toys, collectibles, art, anime, gaming, fashion, or pop culture.
• Familiarity with POP MART characters, products, and the collectible toy community.
• Experience using point-of-sale systems, handling merchandise, or supporting inventory operations.
• Bilingual or multilingual communication skills.

Responsibilities

• Greet shoppers, build genuine connections, and provide friendly, knowledgeable service.
• Share product knowledge, character stories, and enthusiasm for POP MART collectibles.
• Offer personalized recommendations to help customers discover products.
• Support store sales goals by promoting key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store that reflects brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow merchandise-handling and loss-prevention procedures.
• Help manage customer traffic, lines, and product launches while maintaining a safe, welcoming environment.
• Collaborate with store leadership and team members to meet daily operational needs, especially during peak holiday periods.
• Stock merchandise, unpack shipments, price products, and organize inventory.
• Operate standard retail equipment and stockroom tools, including handheld scanners, box cutters, and ladders.

Benefits

• Competitive hourly compensation.
• Comprehensive onboarding and product training.
• Collaborative, inclusive, and creative team environment.
• Hands-on experience with a fast-growing pop culture and collectible brand.
• Opportunities to develop customer service, sales, and retail operations skills.
• Potential consideration for permanent employment based on performance, business needs, and position availability; continued employment is not guaranteed.
• Any applicable benefits and paid leave as required by law or Company policy.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed