Seasonal Commission Sales - Shoes - Galleria at Roseville

Nordstrom•Roseville, CA

4d•Onsite

About The Position

This seasonal commission sales role in Nordstrom Shoes focuses on delivering personalized customer service, footwear expertise, and an enjoyable shopping experience. The employee helps customers find suitable footwear through curated selections and fit assistance, while building relationships and working toward personal sales goals. The role is supported by fit specialists and a stockroom designed for a fast-moving department. Employees follow Nordstrom’s 5-Point Selling Standard and use in-store interactions, outreach, and digital tools to build customer relationships. They help keep the department customer-ready, stay informed about products and trends, and contribute to a productive team environment. Hours vary by week according to business needs, including evenings, weekends, and holiday or event shifts; occasional support for other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, support teammates, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts.
Occasionally provide support to other departments.