About The Position

This seasonal commission sales role at Nordstrom’s Galleria at Roseville focuses on delivering excellent customer service, building customer relationships, and meeting sales goals. In Women's Apparel, the employee helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit advice, recommending alterations when appropriate, and following up about relevant new arrivals. The role involves personal selling and customer outreach, maintaining a customer-ready department, staying current on product knowledge and trends, and contributing to a positive, productive team environment. The schedule varies according to business needs and includes evenings, weekends, and holiday or event shifts; occasional support of other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, reach overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise; participate in the bi-annual inventory count.
  • Stay current on product knowledge and fashion trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule, including evenings, weekends, and peak periods, and occasionally support other departments.

Benefits

  • Medical and vision insurance options.
  • Dental insurance.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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