Seasonal Commission Sales - Shoes - Galleria at Roseville

Nordstrom • Roseville, CA

6d • Onsite

About The Position

This seasonal commission sales role in Nordstrom Shoes focuses on providing personalized footwear service and meeting sales goals. The associate helps customers find suitable shoes by understanding their preferences, presenting selections, sharing product and fit expertise, and assisting with fitting, buckling, and lacing. The role also involves developing customer relationships through in-store interactions, outreach, and digital tools, and providing follow-up to encourage loyalty and repeat business.

Associates maintain a customer-ready department by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in the bi-annual inventory count. They stay informed about products and trends, collaborate with teammates, and work a flexible schedule that may include evenings, weekends, holidays, peak periods, and occasional support for other departments. Hours vary by week according to business needs.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Give honest, confident style and fit feedback to build trust and customer loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
• Participate in the bi-annual inventory count.
• Maintain current product and trend knowledge and serve as a trusted style resource.
• Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
• Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, peak periods, and occasional support for other departments.
• Assist customers with shoe fit, buckling, and lacing.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed