Seasonal Commission Sales - Shoes - Houston Galleria

Nordstrom•Houston, TX

22h•Onsite

About The Position

This is a seasonal, commission-based sales role in Nordstrom’s Shoes department at Houston Galleria. The role focuses on delivering personalized customer service, sharing footwear product and fit expertise, building lasting customer relationships, and meeting personal sales goals. Employees help customers choose footwear through curated selections and fitting assistance, with support from fit specialists and the stockroom. The position includes maintaining a customer-ready department through stocking, re-merchandising, markdowns, merchandise recovery, and participation in the twice-yearly inventory count. Sales associates use digital tools and Nordstrom’s 2-2-2 follow-up method to build repeat business. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback and help customers find suitable footwear.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.