About The Position

At Nordstrom, this professional sales role focuses on delivering excellent customer service, building relationships, and meeting sales goals. In Women's Apparel, the employee helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling advice, sharing expertise on fit and fashion trends, and recommending alterations or tailoring where useful. The role includes personal customer outreach and follow-up, sales accountability, product knowledge, and helping maintain a customer-ready department. The schedule varies with business needs and includes evenings, weekends, holidays, and event shifts; occasional support for other departments may be required. The role is seasonal and commission-based. The listed hourly pay is $13.35, and apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends and serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department remain productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
  • Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental insurance options.
  • Retirement benefits, including 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Potential eligibility for performance-based incentives or bonuses.
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