About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic approach. The role focuses on delivering an excellent customer experience, meeting sales goals in a team-based commission environment, supporting store operations and merchandising, and maintaining a clean, organized sales floor. The position requires availability for nights, weekends, and holidays, as well as the ability to remain active and move throughout the store during shifts.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts and punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.
  • Willingness to work holidays and weekends as needed, with open availability.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide customers with the best possible service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge, including knowledge of the broader fashion landscape and activewear, to serve customers as an expert.
  • Assist with projects while keeping the customer experience as the focus.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount & Industry Perks
  • Wellness & Fitness benefits
  • Team pooled commission
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