Seasonal Commission Sales - Kids' Apparel & Shoes - Houston Galleria

Nordstrom•Houston, TX

About The Position

The Commission Sales role in Kids' Apparel & Shoes at Nordstrom focuses on providing attentive customer service, meeting sales goals, and building customer relationships. The associate creates a fun, welcoming shopping experience for parents, children, and gift shoppers; provides sizing and fit guidance; supports expecting and new parents with baby essentials; and helps customers find products that suit their needs. The role uses Nordstrom’s 5-Point Selling Standard and digital selling tools to build a personal customer base and encourage repeat business. Associates maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts. They remain knowledgeable about products and trends, support their teammates, and work a flexible schedule based on business needs. Hours vary by week and may include evenings, weekends, holidays, and event shifts, with occasional support for other departments. The position is seasonal and commission-based. The stated hourly pay range is $13.35–$13.35; commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback, expert sizing guidance, and product recommendations.
Support parents and gift shoppers, including expecting and new parents seeking baby essentials, shoes, and baby gear.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends.
Contribute to a positive team environment, communicate openly, and help maintain department productivity.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.