Seasonal Commission Sales - Kids' Apparel & Shoes - Valley Fair

Nordstrom•San Jose, CA

About The Position

At Nordstrom, this professional sales role contributes to the company’s service culture and reputation by providing excellent customer service, working as a teammate, and meeting sales goals. The role focuses on Kids’ Apparel & Shoes and creating a fun, welcoming shopping experience for parents, children, and gift shoppers. The employee builds rapport, offers sizing guidance, develops lasting customer relationships through follow-up, and helps expecting and new parents navigate baby essentials, including shoes and baby gear. The position involves serving as a trusted style resource, building a personal customer base through in-store interactions, outreach, and digital tools, and maintaining a customer-ready department. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support of other departments. This is a seasonal role with commission earnings; apparel, shoes, and accessories sales typically receive commissions ranging from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive, productive team environment by communicating openly and helping teammates and the department.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, peak periods, or event shifts, and occasionally support other departments.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.