Seasonal Commission Sales - Kids' Apparel & Shoes - Menlo Park

Nordstrom • Edison, NJ

1d • Onsite

About The Position

This seasonal commission sales role in Kids' Apparel & Shoes at Nordstrom focuses on delivering welcoming, personalized customer service and meeting sales goals. The employee helps parents, children, and gift-shoppers find apparel, shoes, baby essentials, and baby gear; offers sizing and style guidance; and builds customer relationships through in-store service, follow-up, and digital tools. The role also supports department merchandising and operations and requires schedule flexibility for business needs, including evenings, weekends, holidays, events, and peak periods.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items, including reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
• Maintain current product and trend knowledge to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed