About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as a team, and meeting sales goals. This professional sales role offers commission-based earning potential. In Men's Apparel, the employee helps customers create complete wardrobes suited to their lifestyles, careers, and special occasions, drawing on styling expertise across sportswear, suiting, and coordinating apparel, footwear, and accessories. The role requires delivering Nordstrom’s 5-Point Selling Standard, building customer relationships through in-store interactions and digital tools, providing style and fit guidance, and pursuing personal sales goals. The employee also helps keep the department customer-ready, maintains product knowledge, and supports a productive team environment. The schedule varies according to business needs and may include evenings, weekends, holidays, events, and occasional support in other departments. The listed hourly pay range is $16.15–$16.15. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
  • Commit to a flexible schedule, including evenings, weekends, and peak periods, and occasionally support other departments.

Benefits

  • Medical, vision, and dental benefits.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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