Commission Sales - Kids' Apparel & Shoes - Fashion Place

Nordstrom•Murray, UT

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as a team, and meeting sales goals. This professional sales role offers earning potential and focuses on helping customers feel good and look their best. In Kids’ Apparel & Shoes, the employee creates a welcoming shopping experience for parents, children, and gift shoppers. The role includes building rapport, providing sizing guidance, developing lasting customer relationships, and helping expecting and new parents select baby essentials, including shoes and baby gear. The employee serves as a trusted resource on products, fashion, and fit while supporting department operations and sales goals. Hours vary by week according to business needs. The schedule may include evenings, weekends, holidays, and event shifts, as well as occasional flexibility to support other departments. The hourly pay range is $13.55–$13.55. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%, depending on merchandise sold. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in each customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.