About The Position

This seasonal professional sales role in Kids’ Apparel & Shoes at Nordstrom’s Houston Galleria focuses on creating a welcoming shopping experience for parents, children, and gift shoppers. The employee provides sizing and style guidance, assists expecting and new parents with baby essentials, and builds relationships with customers to encourage repeat business. The role offers hourly pay plus commission; apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching to lift items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Contribute to a positive team environment, communicate openly, and help keep the department productive.
  • Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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