About The Position

This seasonal professional sales role in Nordstrom’s Kids’ Apparel & Shoes department focuses on providing an engaging customer experience, building customer relationships, and meeting sales goals. The role serves parents, children, gift shoppers, expecting parents, and new parents by offering style and fit guidance, sizing assistance, and help with baby essentials, including shoes and baby gear. Employees use in-store interactions, outreach, and digital tools to grow a personal customer base and encourage loyalty through follow-up. Hours vary based on business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items and lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback and expert sizing guidance to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and potentially other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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