About The Position

This seasonal professional sales role in Nordstrom's Kids' Apparel & Shoes department focuses on providing an engaging shopping experience for parents, children, and gift shoppers. The employee offers sizing and style guidance, helps expecting and new parents with baby essentials, and builds lasting customer relationships through in-store interactions, outreach, and digital tools. The role includes personal sales goals and commission-based earnings, as well as maintaining a customer-ready department and supporting the team.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise; reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn trust and drive customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Work a flexible schedule, including evenings, weekends, and peak periods, and occasionally support other departments.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • The position may be eligible for performance-based incentives or bonuses.
  • 401(k), insurance options, PTO accruals, and holidays.
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