Seasonal Commission Sales - Women's Apparel - Valley Fair

Nordstrom•San Jose, CA

1d•Onsite

About The Position

Nordstrom is hiring a seasonal Commission Sales employee in Women's Apparel at Valley Fair. The role focuses on providing excellent customer service, meeting sales goals, building customer relationships, and helping customers choose clothing for everyday wear and special occasions. The employee will offer styling and fit advice, develop knowledge of product and fashion trends, and recommend alterations or tailoring when appropriate. This is a professional sales role with commission-based earning potential. The employee is expected to follow Nordstrom's 5-Point Selling Standard, develop a personal customer base through in-store and digital outreach, and provide follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. They will also help keep the department customer-ready and contribute to a productive, positive team environment. Hours vary based on business needs and include evenings, weekends, holidays, or event shifts; occasional support in other departments may be required. The role involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle merchandise and bulky or awkward items, including reaching overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, reach, and use hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback and styling suggestions to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and potentially other departments.
Handle merchandise and assist customers while meeting the stated physical demands.