About The Position

This seasonal commission sales role in Women's Apparel at Nordstrom focuses on providing excellent customer service, building lasting customer relationships, and meeting personal sales goals. The role involves helping customers select apparel for everyday wear and special occasions through attentive listening, styling and fit advice, product knowledge, and recommendations for alterations or tailoring. Sales employees are expected to use in-store interactions, outreach, and digital tools to develop a personal customer base and encourage customer loyalty. The position also includes maintaining a customer-ready department through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Hours vary by week according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. This role requires continuous movement during shifts and handling merchandise, including lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay is $21.90; apparel commission typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Maintain a customer-ready department by stocking, re-merchandising, marking down prices, and recovering merchandise.
  • Participate in bi-annual inventory counts.
  • Stay current on product knowledge and fashion trends to serve as a trusted style resource.
  • Contribute to a positive team environment, communicate openly, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.
  • Occasionally provide support to other departments as needed.

Benefits

  • Medical and vision coverage
  • Dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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