Seasonal Commission Sales - Women's Apparel - Century City

Nordstrom•Los Angeles, CA

1d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Women's Apparel at Century City. The role focuses on delivering excellent customer service, building customer relationships, providing styling and fit guidance, and meeting personal sales goals. Salespeople help customers select apparel for everyday wear and special occasions, stay knowledgeable about fashion and product trends, and recommend alterations or tailoring when useful. Employees use Nordstrom's 5-Point Selling Standard and customer follow-up tools, including the 2-2-2 Method, Nordy Club enrollment, and Personal Book. The role also supports department operations by keeping merchandise stocked and customer-ready, helping with re-merchandising and markdowns, recovering merchandise, and participating in bi-annual inventory counts. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements: continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, and recovering merchandise.
Participate in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.