About The Position

At Nordstrom, this professional sales role contributes to the company’s service culture and reputation by providing excellent customer service, working as a teammate, and meeting sales goals. The role involves helping customers feel good and look their best through fashion expertise, relationship-building, and personalized service. In Women's Apparel, the sales employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling suggestions, following up about new arrivals, and developing knowledge of fit and fashion trends. The employee may also recommend alterations and tailoring. The position is seasonal and commission-based. Hours vary by week according to business needs, and the schedule may include evenings, weekends, holidays, event shifts, and occasional support for other departments. Applications are accepted on an ongoing basis. The listed hourly pay is $21.90; commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%, and the position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources. Eligibility requirements may depend on location, job level, classification, and length of employment.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
  • Support the team each shift, communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee assistance program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
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