Seasonal & Regular Commission Sales - Women's Apparel - Southcenter

Nordstrom•Tukwila, WA

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s customer-service culture by delivering strong service, working as teammates, and meeting sales goals. In Women's Apparel, the role helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling advice, developing knowledge of fit and fashion trends, and recommending alterations or tailoring when appropriate. It is a professional sales role with commission-based earning potential. Employees are expected to deliver Nordstrom's 5-Point Selling Standard, build a personal customer base through in-store interactions and digital tools, provide style and fit feedback, achieve personal sales goals, maintain a customer-ready department, stay informed about products and trends, and contribute to a productive team environment. Follow-up includes the 2-2-2 Method, Nordy Club enrollment, and use of a Personal Book to track customers and make outreach personal. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The hourly pay range listed for this location is $21.90–$21.90. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to commit to a flexible schedule including evenings, weekends, and peak periods.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Help customers build wardrobes by listening to their needs, offering styling suggestions, and recommending alterations or tailoring when helpful.