About The Position

This seasonal professional sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, building customer relationships, and achieving sales goals. The salesperson helps customers build wardrobes for everyday life and special occasions by listening to their needs, providing styling and fit suggestions, keeping current on fashion trends, and recommending alterations or tailoring when appropriate. The role includes using Nordstrom’s selling standards and customer follow-up tools, maintaining the department, and collaborating with teammates. Hours vary by week according to business needs and include evenings, weekends, holidays, or event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent hand use for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Maintain product and trend knowledge to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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