Seasonal Commission Sales - Kids' Apparel & Shoes - Century City

Nordstrom • Los Angeles, CA

18h • Onsite

About The Position

This seasonal commission sales role in Kids' Apparel & Shoes at Nordstrom focuses on delivering a welcoming, customer-focused shopping experience for parents, children, and gift-shoppers. The role involves building relationships, providing sizing and style guidance, assisting expecting and new parents with baby essentials, and developing repeat business through in-store interactions, outreach, and digital tools. Employees are expected to provide strong customer service, meet personal sales goals, maintain product knowledge, support department operations, and contribute to a positive team environment. Hours vary by week and may include evenings, weekends, holidays, and event shifts.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items, including reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest, confident style and fit feedback to build customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed