Seasonal Commission Sales - Shoes - Century City

Nordstrom•Los Angeles, CA

22h•Onsite

About The Position

This seasonal commission sales role in Nordstrom’s Shoes department focuses on providing personalized customer service, footwear expertise, and a welcoming shopping experience. The employee helps customers find suitable footwear through curated selections, fit assistance, and product knowledge, while building relationships and meeting personal sales goals. The role includes selling in person and through digital tools, maintaining the department’s presentation and merchandise, and collaborating with teammates. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through store interactions, outreach, and digital selling tools.
Provide honest style and fit feedback and help customers select and try footwear, including assisting with buckling and lacing.
Set, pursue, and remain accountable for personal sales goals.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive, productive team environment by communicating openly and helping teammates and the department.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.