Seasonal Commission Sales - Kids' Apparel & Shoes - Century City

Nordstrom•Los Angeles, CA

2d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role offers commission earning potential and focuses on helping customers feel good and look their best. In Kids Apparel & Shoes, the employee creates a fun, welcoming shopping experience for parents, children, and gift shoppers. The role involves building rapport, offering sizing guidance, developing long-term customer relationships through follow-up as children grow, and helping expecting and new parents navigate baby essentials, including shoes and baby gear. The position requires a flexible schedule based on business needs, including evenings, weekends, and peak periods. Hours vary by week, and occasional support for other departments may be required. Compensation is listed as $18.80 per hour, with commission that typically ranges from 3% to 14.5% for apparel, shoes, and accessories sales. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and drive loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support the team each shift, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and peak periods.
Occasionally support other departments.