Seasonal Commission Sales - Shoes - Century City

Nordstrom•Los Angeles, CA

2d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s customer-focused culture by providing excellent service, working as a team, and meeting sales goals. This professional sales role in Shoes offers commission earning potential and involves helping customers find suitable footwear through personalized service and product expertise. Sales employees build relationships by learning customer preferences, presenting curated selections, assisting with fit, buckling and lacing, and creating a seamless shopping experience. The role may also require occasional flexibility to support other departments. Employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store interactions, outreach, and digital tools, and provide honest style and fit feedback. They work toward personal sales goals, maintain a customer-ready department, keep current on products and trends, and contribute to a productive, positive team environment. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods.
Assist customers with footwear selection and fit, including buckling and lacing.